Frequently Asked Questions (FAQ)

We are a locally owned and operated company proudly serving Western Michigan. We provide comprehensive HVAC services to residential and commercial customers in and around Allegan, Saugatuck, and Hamilton, MI.

Yes. We are fully licensed, bonded, and insured in the state of Michigan. All of our technicians are certified and undergo continuous training to ensure high-quality service and compliance with all local codes.

Our standard business hours are Monday through Friday, 8:00 AM to 4:00 PM.

Yes, we understand that HVAC emergencies don't stick to business hours. We offer 24/7 emergency repair services for sudden heating or cooling failures. Call us immediately at our main number for assistance.

We prioritize repair calls, especially during extreme Michigan weather. For emergency no-heat or no-cool situations, we aim to dispatch a technician as quickly as possible, often within the same day.

Our technicians are trained to diagnose and repair all major brands and models of furnaces, air conditioners, heat pumps, and boilers.

This is often caused by a malfunctioning pilot light or igniter, a clogged filter restricting airflow, or a problem with the thermostat settings. For more complex systems, it could indicate a burner or gas valve issue that requires professional diagnosis.

Turn the system off immediately to prevent damage to the compressor. Do not chip the ice. Contact us right away. The freeze-up is usually caused by restricted airflow (dirty filter/coil) or low refrigerant levels.

We strongly recommend bi-annual maintenance: one service for your furnace in the fall and one for your air conditioner in the spring. This ensures peak efficiency, validates manufacturer warranties, and prevents unexpected breakdowns.

Signs it's time to replace include:

Signs it's time to replace include:

• The unit is over 15 years old.
• It requires frequent, expensive repairs.
• Your energy bills are unusually high.

The system runs constantly but fails to maintain the set temperature.

The recommended insulation R-value for attics in our climate zone in Michigan is typically between R-49 and R-60. Proper insulation is crucial for HVAC efficiency.

AFUE stands for Annual Fuel Utilization Efficiency. It measures how efficiently your furnace converts fuel into heat. A higher AFUE percentage (e.g., 95% AFUE) means the unit is more efficient and saves you more money on gas or oil bills.

You can reach our team by phone during business hours at (269) 751-5591.

We accept Cash, major Credit Cards (Visa, MasterCard, Amex), and checks.

Yes, we offer several flexible financing options for qualified customers on new equipment purchases. We can discuss current plans and help you apply during your free consultation.